A live chat is one of the many channels of communication provided by some web hosting suppliers as a part of their support services. Depending on the service provider, the chat can be used for pre-sales, billing and/or tech support. This way of communication is faster compared to a support ticket and it will make it much more unlikely to misunderstand or misspell anything compared to a call with a representative. What's more, when the problem that you experience requires some time to be examined and taken care of, you're able to do something different meanwhile rather than just waiting, like you'd have to do when you call. Also, you can take advantage of a live chat assistance service totally free as long as you have web accessibility even if your website hosting provider is situated in another country and they do not have a local phone number that you can call.

Live Chat Support in Hosting

As a part of the support services that we supply for all our hosting, you'll find live chat support which is online every single day, even on holidays. You will be able to get in touch with us no matter if you already own an account or not, considering that we can support you with all sorts of things, ranging from providing you with basic information regarding our services in case you are not a client yet and you're considering to purchase one of the plans, to helping you with installing an email account in an email client. Some issues are more complex and time-consuming, therefore you'll need to take advantage of the ticketing system that is incorporated into the Hepsia website hosting Control Panel, but we can save you time and assist you in real time on our live chat for a lot of things.

Live Chat Support in Semi-dedicated Servers

We provide a live chat service that is designed for all our potential and active clients. If you're looking for a new website hosting account, you will be able to chat in real time to one of our representatives and receive more details about our semi-dedicated servers so that you can select the best plan for your web sites. In the event that you already have an account with us, we will support you timely with general, billing and first-level technicalmatters. Even though in certain cases you may have to open a support ticket since there are situations that cannot be resolved on the live chat, we will assist you with numerous basic jobs, such as installing an email account in an email client or redirecting one domain name to another. This way, you'll receive timely support and you'll save a lot of time.