In most cases customers consider the features they are going to get with a given hosting plan and forget something just as essential - the service uptime. As effective as a plan may be, common downtimes could lead to lower search engine rankings and lost clients no matter what the explanation for them may be. Naturally, not many people would come back to a site that's unavailable half of the time, not mentioning the misused capital when you have invested in an advertising and marketing campaign. For this reason, when you buy a new web hosting solution, you should ensure that the service shall be stable and your sites will be online 24/7. This means more visitors, or in case that you've got an online store, for example, better uptime means more satisfied clients.

Service Uptime Guarantee in Hosting

With a hosting account from our company, you'll be able to enjoy 99.9% server uptime. We've practically eradicated the downtime because we use an innovative cloud hosting platform and we do not deal with everything on one server as most companies do. Instead, we run each and every service on an independent cluster of web servers, so your files, e-mails, databases, and so on, are going to be managed by separate web servers. In this way, we're able to also balance the load way more efficiently and ensure the stable performance of your Internet sites at all times. The availability of the web servers is guaranteed by a couple of backbone Internet providers and diesel powered backup generators, so your sites will be functioning no matter what. We also have experts overseeing the web servers 24x7, which includes weekends & holidays, and they will deal with any surprising problem that may show up.

Service Uptime Guarantee in Semi-dedicated Servers

When you purchase a semi-dedicated server package from us, you will enjoy a guaranteed 99.9% uptime. Your account will be set up on a modern cloud hosting platform with a load-balancing system that basically eliminates any downtime. The files, emails, statistics and databases are all addressed by their own sets of web servers, so even if there is a problem with one machine, your websites will not be affected in any way. This allows us to offer you a much more stable web hosting service as compared with providers that run everything on one server where a problem with a single service can take the entire machine down. To prevent infrastructure troubles, our data centers employ various Internet providers and powerful diesel generators, so no matter what happens, the servers will keep running with no interruptions and your sites will remain working. Any software difficulties will be handled straight away by our competent team of professionals which keep an eye on all web servers 24/7.

Service Uptime Guarantee in VPS Servers

If you buy a Virtual Private Server from our company, we guarantee that the physical hosting server your account is created on will be working at least 99.9% of the time. While we are not able to control what you’ll do with your VPS and what you set up on it, we are going to make certain that the main web server is going to work 24/7 without any disturbances. Our facilities have several Internet providers as well as backup power generators to ensure the constant work of all servers accommodated there. If there is a difficulty with any virtual server on the physical one, we have a crew of experienced admins to eradicate it in a very timely manner and to make sure that the other VPS server accounts within that web server will not be affected. We use only new, carefully tested hardware components for all of the servers in which new virtual accounts are created.

Service Uptime Guarantee in Dedicated Servers

When you acquire a dedicated server through our company, we guarantee that it'll be operational at least 99.9% of the time. Firstly, your hosting server is going to be built with new and carefully tested hardware components and we'll not do any compromises about this. Our data center in downtown Chicago has powerful diesel backup generators, so even in the case of an outage your server will still be operational and with a number of redundant Internet service providers, your sites are going to be available if there is any online connectivity issue. In case there is any unanticipated conditions, we've got skilled system admins that keep an eye on all servers constantly and they can react immediately to eradicate the problem in a very timely manner. Last but not least, our web servers have hardware and software firewalls to stop the undesired traffic when it comes to a DDoS attack.