Risk–Free Hosting
With hartmann Hosting, you can experience a truly trouble–free cloud hosting service. 99.9% server uptime and 30–day money–back guarantees are included.
A 99.9% Server Uptime
The principal benefit of establishing your very own hosting system is that you do not need to be worried about compatibility issues – you configure a specific set of software applications in such a way so as to work with a particular set of hardware components. The outcome is something significantly more solid and dependable, since there are less possible chances of failure. We’ve set up our cloud hosting system atop time–proven hardware parts along with a strongly tweaked version of Security–Enhanced Linux in an attempt to set up a completely safe home for your own sites.
That’s why, with each of our hosting packages we offer you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting platform, we’ve also set up our own internal network in each one of our datacenters. Everything is based on enterprise–grade hardware provided by Juniper. Additionally, on each and every router, we have placed a firewall with a complex algorithm that will sift all suspicious requests.
As a result, in each of our datacenter facilities – in our US datacenter, in our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is valid with all web hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you are not very pleased with our hosting services, or if you think that they are inadequate, or if you decide that you require a VPS servers instead of a cloud hosting account – you will get a refund, no questions asked.
All domain name registrations are nonrefundable, but you will retain complete control of your domains even when you terminate your account with us.
24/7 Technical Support
We’ve meticulously picked each individual member of our 24x7 support department to make certain that we can provide the best client support service you can possibly get. Each of our techs has several years of experience working with hosting accounts behind his back, therefore they know what they are doing. Besides, they’re at your disposal 24/7 – you will be able to call them at any moment and they’ll respond to you as fast as possible.
Their average support ticket response time is well under twenty minutes, while with many other web hosting providers you need to wait around for days. Besides, we offer a 1–hour response time guarantee. Irrespective of what happens, your enquiries will be replied to within one hour.
