1 hour ticket response
We are specialized in delivering a rapid and appropriate reply to every support ticket sent by a customer. Our seasoned help desk team members will examine your issue and will offer you the most effective option. We offer a 1–hour response time guarantee for all client support tickets. As a matter of fact, the average technical support ticket response time has proven to be 20 minutes.
A Top–Notch Help Desk Support Service
We’ve got a team of web hosting support professionals who are ready to respond to all your questions anytime you are in need of help. Almost all our customer service technicians have many years of experience in the hosting realm, so you can constantly count on rapid and comprehensive answers to your questions.
An Intuitive Help Section
Included in the Hosting Control Panel is an intuitive Help Center, which offers different sources of information. You can search through a routinely updated knowledge base featuring web hosting account management articles and site management articles, check out our how–to video tutorials or take a gaze at the F.A.Q. library.
