Assistance Channels

  • 1 hour ticket response time

  • A one hour Inquiry Solution Warranty

  • Our client assistance team is working day and night to handle every one of your service requests. Every single ticket you send to us is going to be replied to within up to one hour. If your issue demands aid from an admin, we are going to forward the ticket to the person on duty and will inform you that the situation is under control.

  • Top quality support service

  • Top–quality Customer Help And Support Service

  • We offer you around the clock customer help via a turbo–fast ticket application incorporated into your Control Panel. You’re able to email us at any time about any of the packages that come installed in advance on the virtual server, this includes the chosen Linux distribution, the server administration panel and our in–house produced Hosting Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • Each part of the Hosting Control Panel that is provided free–of–charge with your VPS gives an incorporated article base. One can find a collection of descriptive how–to articles and a group of step by step video lessons that display all the necessary web site supervision responsibilities. You can use them by clicking the Help or Video control keys in the upper right side of each Control Panel section.