Website Migration
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Q: Why do I need to transfer my site? What does web site migration entail?
A: The website migration service that our company is offering is free of charge (to a certain extent). We’ll transfer your website(s) to our first–class cloud hosting platform without you having to do anything. We know from experience that changing hosting providers can result in lost information and undesired network downtime. That’s the reason why we will accomplish all that for you for free!We have highly proficient administrators whose sole task is to make sure that your website works exactly as it did on your previous hosting platform. The administrators are experts in migrating custom–made web sites, as well as web sites that are based upon popular applications like WordPress and Joomla™.
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Q: How much time will the web site migration process take?
A: There are many variables to consider – the overall number of files, the physical size of the database, the complexity of the site itself and the current workload of our website migration professionals, etc. That being said, we do our very best to perform all website migrations within a 48–hour time frame. Smaller web sites are transferred much faster – usually in less than 24 hours.
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Q: My privacy concerns me. What details do you require?
A: We will require the login details for your old web hosting provider’s Control Panel along with the site’s name (domain name).
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Q: The login details for my hosting account are sensitive. How can I trust you?
A: Customer privacy is truly one of our primary responsibilities – this is why, both our payment transaction page and our Control Panel login page are protected with enterprise–level digital certificates. We use safety measures, which include, but are not limited to: physical, electronic and managerial methods to safeguard the info that we assemble on the World Wide Web. And we also have a detailed and rigorous Privacy Policy, which describes the types of information that we gather.
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Q: What about downtime? Will my web site be unavailable?
A: Nope. Your site will continue to be accessible online during the migration. As soon as everything is done on our end, we’ll inform you so that you can preview it and check for any problems. If everything is OK, all you will have to do is update your domain name’s DNS resource records.
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Q: Will my present hosting provider need to do anything?
A: No. Apart from your login credentials for the Control Panel, we will not require anything. We’ll never get in touch with your hosting provider. They won’t know anything about the transfer either.
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Q: Which web hosting platforms do you support?
A: Yeah. We support all common Linux–powered web hosting platforms. We don’t support Windows–powered hosting platforms, as we do not provide Windows web hosting solutions ourselves.Additionally, we do not support proprietary web site building and management interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.